All available information about our returns, refunds, preorder fulfillment, and terms and conditions will be listed in detail here. All customers are responsible for reading and understanding the information before placing their order on our website.

CUSTOMER RESPONSIBILITIES

All customers will be held to the same standard when it comes to understanding our terms and conditions for our policies. If there is any miscommunication or issues with the policies listed, they must be addressed to our company via. email: Profitmindedclothing@gmail.com. If the customer fails to contact us about any problems they have with our policies before they place their purchase, the issue will not be addressed or resolved. 

SSN ZIPUPS

All SSN Zip-ups will be on hand and ready to ship to the customer. We are classified as a small business, and due to these circumstances...we do ask that all customers wait 5-10 business days before items ship out. We give this time frame based off of the owner of the business's life and unexpected delays with USPS shipping, etc. Once you have checked our terms and conditions box and personally agreed to the duration and process of this release, we then ask you to claim your purchase.

PREORDER PROCESS

If an item is labeled in the description as a PREORDER, all orders placed on this item must have checked our terms and conditions box before they place their PREORDER on that particular item. Customers will not be able to complete their purchase until they have selected this box and ALL customers are responsible for reading the terms and conditions for the PREORDER before they check the box to complete their purchase. Details on shipping times will be listed vividly in detail in each customer's order confirmation which will be sent to them via. email. After purchasing a PREORDERED item, you are now fully committed to abiding by the PREORDER duration and will have to wait for the duration of the process to have your item delivered. For updates on your PREORDER, we suggest you follow our INSTAGRAM: @ProfitMinded.Clo, where we will post updates every few days on the progress of your PREORDER. All emails about order progress will not be answered until the bulk order for that desired product is completed and shipped to each of the customers. Thank you

ADDRESS / SHIPPING ISSUES

Any customer who incorrectly inputs the wrong address on their order and requests to have it changed by our shipping team will be required to pay a $5.00 service fee to have the address change be applied. We understand that you are in a rush to secure your items, but how terrible would it be to spend your hard earned money on a product that was never delivered to your correct residence due to your hasty actions. If a product was shipped by our team to the customers desired address and it is returned to our business due to the address being invalid or customer not claiming their item, they will have to contact our company via email : profitmindedclothing@gmail.com & pay a service fee of $5.00 to setup a re-ship service for their item.

ALL SALES ARE FINAL

When making any purchases through our company, all purchases are FINAL. This means if an item is labeled as a PREORDER in the description of that particular product, refunds, and chargebacks will not be accepted because we have installed a TERMS AND CONDITIONS box that is listed before completing your purchase saying that you accept the wait times and abide by our company’s PREORDER fulfillment 

REFUNDS / EXCHANGES

All purchases cannot be refunded or items will not be returned unless the item is shown to be defective or damaged within 1 week of the arrival of the delivery. To contact us about refunds and item exchanges, please reach out to our email team: Profitmindedclothing@gmail.com