CUSTOMER RESPONSIBILITIES
All customers will be held to the same standard when it comes to understanding our terms and conditions for our policies. If there is any miscommunication or issues with the policies listed, they must be addressed to our company via. email: Profitmindedclothing@gmail.com. If the customer fails to contact us about any problems they have with our policies before they place their purchase, the issue will not be addressed or resolved.
** CUSTOMERS WARNING **
Emails about preorder production will be answered the very first time that a customer sends us an email about how long the production of a particular product may take and when expected delivery times are scheduled to happen. HOWEVER, any customer who emails us 2 or more times about how long an order will take to arrive to them, will automatically have their order refunded and you will not have the ability to receiving their desired product due to the customer not abiding to our shipping times and preorder process which is detailed vividly below on all products that will be collecting preorders. Thank You
2025 NEW RELEASES (SHIPPING TIMES)
As a way to constantly improve our business model for 2025, us at ProfitMinded will begin to have a new shipping policy with most of our newest releases to come in the year of 2025. Premade Releases are to be shipped within 1-2 weeks due to possible delays or customs clearance delays. Updates on delivery and shipping times will be constantly enforced on our Instagram Page : @ProfitMinded.Clo via either Story Posts or a designated Highlights section below the bio. Since we are a one many army, we do want all customers to know that orders will be shipped every Monday and Friday of every week. Thank you for understanding and complying to these policies and shipping times. For any other questions, please contact us via our customer service email below...
orders.profitminded@gmail.com
PREORDER ITEMS (SHIPPING & PROCESSES)
Before all orders are placed on our website, customers have to check our terms order on their desired product. Customers will not be able to complete their purchase/preorder until they have selected this box and ALL customers are responsible for reading the terms and conditions, shipping turn around times, etc. before they check the box to complete their purchase. Details on shipping times will be listed vividly in detail on our policies page and in each customer's order confirmation which will be sent to them via. email. After purchasing any item, you are now fully committed to abiding by our shipping duration and will have to wait for the duration of the process to have your item delivered. For updates on your PREORDERED item(s), updates will be provided every single Monday on our website's homepage until all orders have been successfully shipped out to our loyal and patient customers. We also suggest you follow our INSTAGRAM: @ProfitMinded.Clo, where we will post updates every few days on the progress of your PREORDER. Any customer who sends us more than one email during the production time of any preordered item, will have their order be completed refunded and they will no longer have the ability to receive this particular item. Thank you
ALL SALES ARE FINAL
When making any purchases through our company, all purchases are FINAL. This means if an item is labeled as a PREORDER in the description of that particular product, refunds, and chargebacks will not be accepted because we have installed a TERMS AND CONDITIONS box that is listed before completing your purchase saying that you accept the wait times and abide by our company’s PREORDER fulfillment
REFUNDS / EXCHANGES
All purchases cannot be refunded or items will not be returned unless the item is shown to be defective or damaged within 1 week of the arrival of the delivery. To contact us about refunds and item exchanges, please reach out to our email team:
orders.profitminded@gmail.com
POST-ORDER CHANGES & EDITS
If an order was placed and the size, address or incorrect it was placed incorrectly by the customer, there will be a $7 service fee to exchange your ordered size for the correct size. PLEASE, before you rush to make your purchase, double check your order before you place the submit order button to avoid these service fees.
All Service Fee Costs are to be sent to the one of our following business accounts ( After the Fee is Paid the Return Address will be provided to you )
Cashapp : $ProfitMindedClo